Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We offer 30-minute response times for sensor issues. Most sensor problems can be diagnosed and repaired within 30-60 minutes of our technician's arrival. Common issues include misalignment, dirty lenses, or wiring problems, all of which our certified technicians can resolve quickly.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Sensor issues are commonly caused by misalignment from bumps or vibrations, dirty or obstructed lenses, damaged wiring from pests or weather, power supply problems, and age-related wear. Regular maintenance helps prevent most sensor issues.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations. We partner with trusted lenders to provide competitive rates and terms. Contact us for current financing promotions and to discuss payment plans that fit your budget.

Question 4

What is your warranty on repairs and installations?

Accepted Answer

We provide a comprehensive 3-year warranty on all parts and labor. This covers any defects in workmanship or materials. Additionally, we offer a money-back guarantee if you're not completely satisfied with our service.

Question 5

Do you provide emergency garage door service?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service with a 30-minute response time. Whether it's a broken spring at midnight or a door off its tracks on a holiday, we're here to help.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year. Regular maintenance extends the life of your door, prevents costly breakdowns, and ensures safe operation. Our maintenance service includes lubrication, safety testing, and hardware inspection.

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